Terms & Conditions

Last updated: 15 January 2025 | Applicable Jurisdiction: England & Wales

1. Definitions

"Client", "you" refers to any person or business placing an inquiry or booking with Pivqerano Ltd. "Services" refers to carpet, upholstery, and floor deep cleaning provided by Pivqerano.

2. Use of Website

By using this website, you agree not to submit false or misleading information, interfere with website operation, or attempt unauthorized access to server infrastructure.

3. Service Quotations & Bookings

Online estimates are indicative based on standard room dimensions. Final quotes are confirmed prior to commencing work. Booking confirmation creates a binding contract for service delivery.

4. Payments

Payment in British Pounds Sterling (£) is due immediately upon job completion unless credit terms have been agreed in writing for commercial contracts.

5. Cancellations & Rescheduling

Clients may cancel or reschedule appointments without penalty up to 24 hours before scheduled technician arrival.

6. Client Responsibilities

Clients must ensure safe access to water and electricity sources, clear fragile items from cleaning areas, and inform technicians of known carpet material defects prior to treatment.

7. Limitation of Liability

While we exert extreme care, Pivqerano is not liable for pre-existing fabric damage, permanent dye discoloration caused by previous chemical attempts, or shrinkage due to sub-standard carpet backing.

8. Intellectual Property

All brand logos, design assets, website copy, and media remain the property of Pivqerano Ltd and may not be reproduced without prior written permission.

9. Applicable Law

These terms are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of English courts.

10. Contact Information

Questions regarding these terms should be sent to [email protected].